Shipping and Delivery

Orders within Australia over $2000 receive Free Delivery

We have devised flat rate delivery charges for our customers across Australia and New Zealand.

Simply enter your postcode at the check out for automatic calculation.

Delivery Rates, Australia Wide

Order ValueDelivery Charge
$2000 and overFree Delivery
$1500 and over$38 Flat Rate
$1000 and over$35 Flat Rate
$400 and over$26 Flat Rate

International Delivery Rates, New Zealand Wide

Order ValueDelivery Charge
$2000 and over$160 Flat Rate
$1500 and over$120 Flat Rate
$1000 and over$80 Flat Rate
$400 and over$40 Flat Rate

Packaging

To package your order, The Italian Closet uses non-branded recycled boxes. These are purchased from a local W.A. animal charity and all profits go to https://www.dogadoption.org.au/ We are thrilled support their worthwhile cause.

Delivery Method

Our preferred courier service is Trans Direct. Once your order has been dispatched form our warehouse, you’re welcome to track it’s progress via www.transdirect.com.au.

Orders weighing under 5kg are shipped in Australia Post satchels

Delivery Time Frame

When orders are dispatched, customers will receive an email/text to confirm that the order is on its way, and giving an approximate date or arrival.

Deliveries are usually received between 3-7 days.

The Italian Closet will endeavour to ship all in-stock products within three business days. In the case of out of stock products, customers will be emailed with an estimated shipping date.

Please keep in mind that The Italian Closet is based in Perth, Western Australia. This adds at least two extra days onto the estimated delivery date for parcels being delivered by Australia Post and freight companies.